Ace Helpdesk 2.31 is a PHP script for Help Desk scripts design by ACE Helpdesk.
It runs on following operating system: Windows / Linux / Mac OS / BSD / Solaris. Ace Helpdesk is a help desk manager.
Publisher review: Ace Helpdesk is a help desk manager. Ace Helpdesk is a help desk manager.Features: - Staff can now reply directly thru e-mail (as long as the reply's subject contains the ticket ID#) - Flagging tickets will notify users - Changed new user e-mail to have similar headers to other staff e-mails - Knowledge base categories can now be edited - Ticket history now sends an e-mail with tickets rather than displaying them on the web page for security reasons - Ticket lookup e-mail added to the custom emails section - You can now list departments in the order you specify - Different custom fields are now allowed for different departments. Custom fields for the global department will show up for all departments - Departments now have descriptions - When creating tickets, the department to send to is now the first (and separate) step Operating system: Windows / Linux / Mac OS / BSD / Solaris
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Ace Helpdesk 2.31 script details 
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